We are committed to providing quality products to our customers. While we hope that you are always satisfied with your Seventeenth & Bliss purchase, we realize there are times that you may need to return a product. However, due to covid -19 we are not accepting returns at this time.
You can always contact us for any return question at email@example.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can make it right. Also, we ask that you provide a photo with your damaged or incorrect item.
Exceptions / non-returnable items
Personal care goods such as body oils, body butters, bath salts, milk baths, soaps, scrubs, custom products (special orders or personalized items), cannot be returned once opened. Returns can be made if the wrong item is sent to you and is UNOPENED.
Exchanges can be made if the wrong item is sent to you and is UNOPENED.
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process the refund.